JaecooTalk is run by MyJaecoo and independent of the car manufacturer. We’re here to help each other make the most of our cars and share honest ownership experiences.
- Put posts where owners can find them. Use your model’s tag for model-specific questions and fixes. Use General for introductions and topics that span models. Search first and give new threads a clear title.
- Keep it respectful. Disagree with ideas courteously. Harassment, personal attacks, discriminatory language and spam have no place here.
- Protect personal details. Leave out registration plates, VINs, addresses, order numbers and private messages. Check photos and screenshots before posting.
- Flag problems for the moderators. Use the flag option for abuse, spam or personal information so the team can review it.
- Be open about commercial interests. Declare any business, sponsorship or affiliate connection when discussing a product or service. Ask the team before posting adverts or sales pitches.
- Keep order support private. For a MyJaecoo order, use MyJaecoo’s contact page and share any order details there.