Who runs JaecooTalk
My Jaecoo Ltd runs JaecooTalk and is responsible for how it uses your personal information. Our UK company number is 16996785 and our registered office is 52 St. Austell Way, Swindon, SN2 2DF.
For privacy questions or requests, contact the forum team or email hello@myjaecoo.co.uk.
What information we use
You can read public discussions without an account. To join and take part, provide a username, email address and password. The forum stores a password hash. Your username and what you post in public discussions can be seen by others.
My Garage can hold optional vehicle details, notes and photos you add. These are private to your account. If you contact us, we use the name, email address and message you provide. We also process technical information such as IP addresses and session information to operate and protect the forum.
Why we use it
We use the information needed to provide the service you request, including creating your account, signing you in and saving the vehicle information you choose to add.
We have legitimate interests in keeping the forum secure, limiting abuse, moderating posts and responding to enquiries. We also process information when we have a legal obligation to do so.
We use essential cookies to keep you signed in and protect forms. Some preferences and guide checklist progress can be saved in your browser.
Who can see it
Public posts and usernames can be read by visitors and may be indexed by search engines. Forum staff use information needed to run the service, handle reports or answer support requests. Hosting and email delivery providers process information needed for those services on our behalf.
You can ask us about the providers we use and any transfers outside the UK and safeguards that apply. Other sites linked from the forum have their own privacy notices.
How long we keep it
We keep information while it is needed for the purpose it was collected for. How long we keep it depends on the type of information, whether your account or enquiry is active, the need to maintain discussion context or handle moderation, and any legal requirements.
You can remove vehicle details or photos from My Garage. Contact us if you want to ask about other information or closing your account.
